Get in Touch
We respond to all inquiries within one business day. Choose the channel that works best for you.
General Inquiries
For questions about PixCodeHub, partnership opportunities, or general feedback:
Email: hello@pixcodehub.com
Technical Support
For technical issues, bug reports, or assistance with generated products:
Email: support@pixcodehub.com
Please include your account email and a detailed description of the issue. For generated product issues, include your project ID.
Enterprise & Agency Sales
For volume licensing, white-label solutions, custom blueprint development, or agency partnerships:
Email: enterprise@pixcodehub.com
Security
To report security vulnerabilities or concerns:
Email: security@pixcodehub.com
We take security seriously and will respond to verified reports within 24 hours.
Mailing Address
PixCodeHubAttn: Customer Relations
[Your Business Address]
[City, State/Province, Postal Code]
[Country]
Response Times
- General inquiries: 1 business day
- Technical support (Enterprise): Priority response
- Technical support (Professional): 24 hours
- Technical support (Starter): 48 hours
- Security reports: 24 hours
Before Contacting Support
Many questions can be answered immediately by reviewing our documentation. If you are experiencing a technical issue, please include:
- Your account email address
- Project ID (if applicable)
- Blueprint name and version
- Laravel version and PHP version
- A description of what you expected to happen
- A description of what actually happened
- Any error messages you received